Repair & Maintenance Services
Professional support for all your industrial automation equipment
Our Service Capabilities
Expert repair and maintenance services for industrial equipment
At Nikoji Technologies, we understand that downtime costs money. Our expert technical team provides fast, reliable repair and maintenance services for all types of industrial automation equipment. With a fully equipped service center and experienced technicians, we can diagnose and resolve issues quickly to minimize disruption to your operations.
Equipment We Service
- PLCs and Controllers: All major brands including Allen-Bradley, Siemens, Mitsubishi, Omron, and more
- HMI Panels: Touchscreen interfaces, operator panels, and visualization systems
- Drives and Motion Control: VFDs, servo drives, stepper drives, and motion controllers
- Power Supplies: Industrial power supplies and UPS systems
- Industrial Computers: IPCs, embedded systems, and edge computing devices
- I/O Modules: Digital and analog I/O cards, communication modules, and specialty modules
- Industrial Networks: Troubleshooting and repair of industrial network infrastructure
- Control Panels: Complete control panel refurbishment and upgrades
Our Service Process
A systematic approach to efficient equipment repair and maintenance
Service Request
Submit your service request through our online form, phone, or email. Provide details about your equipment and the issues you're experiencing.
Initial Assessment
Our technical team reviews your request and contacts you to gather additional information if needed. We prioritize requests based on urgency and impact.
Diagnosis
Our technicians diagnose the issue through remote support or on-site inspection. We identify the root cause and determine the parts and services required.
Service Proposal
We provide a detailed service proposal including cost estimates, timeline, and recommended solutions. Your approval is required before proceeding.
Repair Execution
Our technicians perform the repair or maintenance service according to the approved proposal. We follow strict quality control procedures to ensure proper repairs.
Testing & Verification
We thoroughly test the repaired equipment to ensure it meets operational requirements. All repairs are verified for proper functionality.
Return to Service
Once testing is complete, we return the equipment to service and provide documentation of the repair or maintenance performed.
Submit a Service Request
Fill out the form below to request repair or maintenance service
Frequently Asked Questions
Answers to common questions about our service process
What is your typical response time for service requests?
We acknowledge all service requests within 2 business hours. For emergency requests, we aim to provide technical support or on-site service within 24 hours, depending on location and availability.
Do you provide warranty for repairs?
Yes, all repairs come with a 90-day warranty covering parts and labor. If the same issue recurs within the warranty period, we'll resolve it at no additional cost.
Can you service equipment from different manufacturers?
Yes, our technicians are trained to service equipment from all major manufacturers including Allen-Bradley, Siemens, Mitsubishi, Omron, ABB, Schneider Electric, and many more.
Do you offer service contracts for regular maintenance?
Yes, we offer customized service contracts that include preventive maintenance, priority response for emergency repairs, and discounted labor rates. Contact us for details about our service contract options.
Can you provide loaner equipment during repairs?
For critical equipment, we can provide loaner units when available. This service is included in certain service contracts or available for an additional fee depending on the equipment type and availability.
How do you handle obsolete or discontinued equipment?
We specialize in repairing legacy equipment and can often source hard-to-find parts through our extensive supplier network. When repair is not feasible, we can recommend suitable replacement options or retrofit solutions.
Need Emergency Service?
Contact our technical support hotline for immediate assistance with critical equipment failures.